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Business impact
in action
116
sites migrated to MS Teams in 120 days
30%
cost reduction with unified contract
100
100 of 116 sites PSTN transformed, no hardware
The Challenge
Required Microsoft Teams migration, Teams DR enablement, and PSTN transformation across 116 sites in 19 countries, including regions with regulatory restrictions.
The Solution
Tata Communications implemented Microsoft Teams Direct Routing with GlobalRapide, providing carrier management and dedicated migration expertise.
The Result
Achieved global collaboration footprint, reduced costs by approximately 30%, transformed 100 sites with no special hardware, and created end-to-end management visibility.