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Audit your global voice estate

This audit will help you get a holistic view of all the voice activity in your entire estate. It takes forensic data from service providers in every country you operate, distils and consolidates information down into consistent, like for like units of data to offer a comparable, overall summary of all call activity and costs. The audits leverage advanced analytics and data science, and frequently uncover evidence of call fraud, abuse and billing errors.

Request an audit now - build your business case for phone system within Microsoft Teams.

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Scalable

Virtual connection that makes modifying the service quick and simple.
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Reliable

Services that can be easily redirected to another line during any disruption.
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Secure

30 rules and refined algorithms to flag suspicious patterns.
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Simple

Access to multiple vendors through a single global supplier.
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Transparent

No obligation audit of your existing infrastructure by independent telecom consultancy, Tariffmatch.
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Affordable

Lower costs for long distance calls, efficiencies of scale, and a pay-as-you-go model.

Each telecom audit will include:

Identify OnNet calls between all offices across all suppliers

Identify OnNet calls between all offices across all suppliers

Highlight maximum concurrent calls by day, to gauge capacity requirements

Highlight maximum concurrent calls by day, to gauge capacity requirements

List the most frequently dialed, expensive and longest calls

List the most frequently dialed, expensive and longest calls

Detail all destinations called with accurate savings generated

Detail all destinations called with accurate savings generated

Data&Analytics_DataLakeApply data science to highlight potential fraud and abuse

Apply data science to highlight potential fraud and abuse

Provide a summary of all savings made

Provide a summary of all savings made

Audit Process Guidelines

Originating number
We collect all originating numbers then search the dialed numbers to identify intercompany (OnNet) calls. We can also use this number to break the CDR into separate offices / accounts if required.
Destination number
We use this to identify the destination being called as well as if it is an intercompany call.
Time of day / Date
This tells us if the call is peak, off-peak or a weekend.
Duration
We use the duration to calculate the alternative cost.
Cost
Used to run the cost comparison.
Call Type Indicator
This is used when there is no zero at the beginning of the calls to separate domestic from international destinations.
Call description
We subscribe to regulator dial string databases worldwide, however if a number called is not registered, we use the description as a backup to identify the destination called.
De-sensitising CDRs
Some customers will wish to remove or disguise various elements prior to releasing data. Removing any data will reduce its value at best or can render it useless for analysis.
Call charges
We subscribe to regulator dial string databases worldwide, however if a number called is not registered, we use the description as a backup to identify the destination called.
Originating number / Destination number
These are both key to identifying call destinations and intercompany traffic and must be preserved. If any digits are removed, unless intercompany (OnNet/group) calls are detailed in the call description they cannot be identified. If intercompany traffic is not important, to enable us to identify all calls correctly we must receive at least the first 8 digits of all calls.

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