Tata Communications and Cisco Launch Webex Calling to Transform Cloud Communication in India

Bengaluru, INDIA, May 22, 2024

      • Cisco and Tata Communications are launching a cloud-based Webex Calling solution using the Tata Communications GlobalRapide platform
      • Webex Calling will equip enterprises with a global, reliable, scalable and compliant communication solution while also delivering world-class collaboration and customer experiences
      • Combined with Tata Communications network, this partnership provides unparalleled quality and scale for businesses transitioning to the cloud

Tata Communications, a global communications technology player, and Cisco, a worldwide leader in technology, strengthened their partnership to launch Webex Calling with cloud Public Switched Telephone Network (PSTN) for enterprises doing business in India. Called Webex Calling by Tata Communications, this is a first-of-its-kind service in India that will be offered by integrating Cisco’s Webex Calling with the cloud voice services of Tata Communications GlobalRapide platform.

Webex Calling is a modern and complete business phone system that delivers enterprise-grade calling through a globally available cloud platform with over 14 million users around the world. It provides businesses with powerful innovations, flexible deployment options and centralized administration. Integrating Webex Calling with Tata Communications Cloud PSTN reach and local regulatory expertise in the Indian market will provide enterprises with an enhanced connectivity and collaboration experience.

Daisy Chittilapilly, President, Cisco India & SAARC said, “Hybrid work has heightened the need for enterprises to deliver seamless, secure and reliable collaboration experiences. Webex Calling simplifies businesses’ cloud transition through flexible migration choices, top-notch reliability, and AI-driven collaboration tools and devices. We are confident that Webex Calling by Tata Communications will empower businesses to thrive with hybrid work and deliver an unparalleled experience for customers.”

“Webex Calling by Tata Communications” will enable enterprises to scale their communication infrastructure while complying with applicable laws in India, without upfront investments in server hardware. Users across the country will have access to additional collaboration workloads in the Webex Suite, including Meetings, Messaging, and Webinars, AI-powered innovations such as audio intelligence, and a complete range of devices and more. This makes “Webex Calling by Tata Communications” beneficial for businesses of all sizes seeking expansion opportunities in India and positioning them for accelerated growth and success.

Arijit Bonnerjee, Sr Vice President and Head – India, Tata Communications, said, “We’ve been delivering enhanced employee experiences for business worldwide with Cisco. And, today we’re thrilled to announce a dedicated capability hosted in India – for national enterprises as well as global MNCs operating here. This marks a significant milestone in our partnership with Cisco, driving innovation and delivering an intelligent interaction fabric for enterprises in the digital era.”

Webex Calling by Tata Communications is now generally available. Click here to learn more.


Tata Communications Media Contact
Judhajit Basu
Tata Communications
+91 9811128846
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Sreeya Debgupta
Cisco Corporate Communications
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About Tata Communications

A part of the Tata Group, Tata Communications (NSE: TATACOMM; BSE: 500483) is a global digital ecosystem enabler powering today’s fast-growing digital economy in more than 190 countries and territories. Leading with trust, it enables digital transformation of enterprises globally with collaboration and connected solutions, core and next gen connectivity, cloud hosting and security solutions and media services. 300 of the Fortune 500 companies are its customers and the company connects businesses to 80% of the world’s cloud giants. For more information, please visit www.tatacommunications.com

Forward-looking and cautionary statements Certain words and statements in this release concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications’ expected financial position, business strategy, the future development of Tata Communications’ operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections, which may cause actual results, performance or achievements of Tata Communications, or industry results, to differ materially from those expressed or implied by such forward-looking statements. The important factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements include, among others, failure to increase the volume of traffic on Tata Communications’ network; failure to develop new products and services that meet customer demands and generate acceptable margins; failure to successfully complete commercial testing of new technology and information systems to support new products and services, including voice transmission services; failure to stabilize or reduce the rate of price compression on certain of the company’s communications services; failure to integrate strategic acquisitions and changes in government policies or regulations of India and, in particular, changes relating to the administration of Tata Communications’ industry; and, in general, the economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are not in Tata Communications’ control, include, but are not limited to, those risk factors discussed in Tata Communications Limited’s Annual Reports. The Annual Reports of Tata Communications Limited are available at www.tatacommunications.com. Tata Communications is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements.

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