A. S. Lakshminarayanan
MD & CEO, Tata Communications
This acquisition marks a significant step in our journey to redefine customer experience in the Al era. With Commotion's capabilities already integrated into Tata Communications Kaleyra, we are seeing phenomenal customer traction. We expect this momentum to further accelerate our evolution into an Al-first organisation, making our Digital Fabric more intelligent, adaptive and future-ready.
Murali Swaminathan
CEO, Commotion Inc.
The combined power: Engineered for your success
200+ integrations
150+ industry-specific AI agents
Travel, Hospitality, Healthcare and more
Omnichannel orchestration
Deliver personalised, contextual engagement across SMS/MMS, RCS, Push, WhatsApp, Chat, IVR, voice agents, email, and more
Security & scale
Enterprise-grade reliability and global compliance, ISO standards, and data sovereignty
Key solutions powered by Tata Communications + Commotion
AI-Powered CX Platform
an end-to-end omnichannel platform that integrates data, automation, and engagement to deliver lifecycle customer journeys, powered by agentic AI and a composable CDP.
Voice Al
AI-powered voice solution built on our patent-pending speech-to-speech AI model, enabling real-time, multilingual, and emotionally intelligent conversations.
AI Workforce
Task-specialised, goal-driven AI workforce that executes business processes independently, reducing OPEX and accelerating outcomes.
Industry-specific CX use cases
1
Retail
Recover abandoned carts, drive loyalty, and forecast demand with AI-powered insights.
2
Banking, Financial Services and Insurance
3
Healthcare
Simplify appointments, support with virtual health assistants, and automate insurance queries.
4
Travel
5
Automobile
Recommend cars, create email campaigns, and generate dynamic pricing using sentiment and loyalty.
Build your global advantage with our innovative solutions
AI-powered CX Platform
A unified customer experience platform that seamlessly integrates customer data, interactions and automation to deliver personalised, context-aware interactions across every customer touchpoint .
Voice AI
Human-like contextual interactions delivered through our real-time Speech-to-Speech model
Resources to help you choose better
Video
From Automation to Autonomy: Reimagine CX with Kaleyra.ai
Discover how enterprises can unlock measurable growth, with up to 30% lift in conversions, 25% higher retention, and 3x ROI.
Brochure
Transforming CX with Speech-to-Speech Voice Al
Discover Tata Communications Kaleyra Voice Al, a patent-pending speech-to-speech model delivering real-time, multilingual, emotionally intelligent voice interactions.
