Tata Communications Recognised as an Established Leader in the Juniper Research 2025 CPaaS Leaderboard
Leading the future of enterprise customer engagement strategy.
Tata Communications is recognised as an Established Leader in Juniper Research’s 2025 CPaaS Leaderboard, showcasing our innovation in customer experience and conversational AI. The report highlights our strong support for RCS, WhatsApp, and voice, complemented by Kaleyra AI’s advanced generative tools: WhatsApp template generator, conversational AI data reporting, and a no-code bot builder that enables enterprises to create rich, interactive assistants without coding.
Key takeaways:
- Tata Communications’ capabilities drive leadership in key global markets.
- Explore the Juniper 2025 CPaaS Leaderboard for the full market overview.
- Understand AI’s growing impact on CPaaS and enterprise communication.