In the current milieu of multinational yet borderless collaborations for enterprises, the key to success is multiple teams working in tandem, irrespective of their geographical location. As a business expands, its teams need to be brought closer. Microsoft Teams Solutions by Tata Communications offer a cloud-based collaboration suite for messaging, video, voice, and conferencing. The Tata Communications and Microsoft partnership breaks through the siloed working infrastructure making 24*7 real-time collaboration a reality.
If your enterprise functions on multiple levels of delivery with multi-functional teams, Microsoft Team Solutions will engage everyone to work together and bring forth higher productivity and agility. Create a workspace that suits high output large-scale enterprise growth models.
Our team collaboration solutions are compliant with the regulations of the Telecom Regulatory of India and other countries. Moreover, we offer a seamless connectivity experience regardless of where your remote teams choose to work.
Our Teams Connect suite of solutions allow you to manage a consolidated audio, video, and web conferencing infrastructure under a single framework rather than multiple platforms by multiple providers for a hassle-free virtual workspace. You focus on work, and we enable your shift to digital.
Enterprise Voice and Cloud PBX help you to easily integrate your current dial plans with cloud-based infrastructure, allowing you to harness the full power of Skype for Business for your enterprise. While we continue to support Skype web conferencing for Business, Microsoft is phasing out Skype in favour of Microsoft Teams solution. We will support your migration to Microsoft Teams without disruption to your business workflow.
While you manage your business potential, we handle your team collaboration requirements. Control all your communication on Microsoft Teams Connect with single glass pane infrastructure to monitor and administer intelligent dashboards, software, and reporting.
Together, we help you collaborate better, break down silos and enhance customer experience. Microsoft Teams solutions along with the implementation and connectivity expertise of Tata Communications helps power up your business communications and bring the world to your work desk.
At Tata Communications, driving your success is our key business priority. Our designated Customer Success Team ensures that you achieve your desired business outcomes throughout your journey with us.
Direct Routing allows you to use Microsoft Teams to manage inbound and outbound calls, just like a traditional PSTN system.
Direct Routing works by combining the Microsoft Teams system to the PSTN, either by a Session Border Controller and SIP Trunks.
When you are ready to enable users for the Direct Routing Service, follow these steps:
1. Create a user in Office 365 and assign a phone system license.
2. Ensure that the user is homed in Skype for Business Online.
3. Configure the phone number and enable enterprise voice and voicemail.
4. Configure voice routing. The route is automatically validated.
Calling Skype from Microsoft Teams is not currently possible and looks unlikely to be developed. Microsoft is currently carefully migrating customers from Skype for Business to Microsoft Teams.
Tata communications Ltd is currently providing below service plans for MS teams direct routing.
1. Managed Plan
2. Connect Plan
3. Custom Plan
