Big UC Update
Key takeaway
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Overview
Despite market fluctuations in 2023, Tata Communications saw growth by leveraging its leadership in global voice and collaboration services. Vivek Kar shares strategic insights into how Tata Communications is evolving its UC portfolio, including expanding coverage, deepening integrations with Microsoft, Cisco, and Google, and offering a full stack of managed services via its GlobalRapide platform. The goal is to provide end-to-end UCaaS solutions that simplify deployment, monitoring, and management for global enterprises.
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Market challenges
Global enterprises face growing complexity in managing voice and collaboration platforms across regions. With legacy systems declining, hybrid work increasing, and usage-based revenues falling, organizations need partners who can unify management, ensure regulatory compliance, and offer reliable service across multiple vendors and geographies.
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Tata Communications solution
Tata Communications addresses these challenges with a unified platform that delivers voice, collaboration tools, meeting room solutions, and number management in over 50 countries. The platform supports Microsoft Teams, Cisco Webex, and now Google SIP Link, backed by 1,600+ global carrier relationships. With a single pane of glass for analytics, automation, and proactive support, Tata Communications provides a fully managed, future-ready UC ecosystem.
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