Get started with WhatsApp for marketing, sales & customer service
WhatsApp Business API enables brands to deliver personalised, instant, and convenient customer engagement across preferred channels, enhancing experiences throughout the entire buying journey.
Key takeaway
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Description
WhatsApp Business API enables brands to deliver personalised, instant, and convenient customer engagement across preferred channels—enhancing experiences throughout the entire buying journey.
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Market Challenges
Brands face fragmented communication channels, rising customer expectations for immediacy and personalisation, and difficulties integrating scalable, secure messaging platforms to boost engagement.
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Solution
Tata Communications Kaleyra integrates WhatsApp Business API to deliver secure, scalable, and compliant messaging—empowering businesses to enhance customer experience and gain a competitive edge.