Recognised by Experts:
Analyst Recognitions
Explore the recognitions received from industry experts, showcasing our commitment to excellence.
Tata Communications has been recognised as a runner-up in the 2026 Gartner Eye ...
Tata Communications has been recognised as a runner-up in the 2026 Gartner Eye on Innovation Awards for Communication Service Providers.
Tata Communications’ IZO™ DC Dynamic Connectivity has been recognised as a runner-up in the 2026 Gartner Eye on Innovation Awards for Communication Service Providers. The solution helps enterprises connect data centres with deterministic path diversity, self-healing connectivity and on-demand capabilities. It enables businesses to strengthen resilience, adapt capacity to changing workloads and support critical applications with greater flexibility and control.
Tata Communications has been recognised as a runner-up in the 2026 Gartner Eye on Innovation Awards for Communication Service Providers. Selected in a year of record global submissions, this recognition celebrates our commitment to innovation and creating meaningful customer impact. It reflects the collective passion and ingenuity of our teams as we help enterprises navigate change, strengthen resilience and unlock new possibilities in an increasingly connected world.
Frost Radar™ names Tata Communications a Visionary Leader in CPaaS
Frost Radar™ names Tata Communications a Visionary Leader in CPaaS
Recognised by Frost & Sullivan in the Frost Radar™: Communications Platform as a Service, 2026 for innovation and growth in AI-powered customer engagement.
Tata Communications has been recognised as a Visionary Leader in the Frost Radar™: Communications Platform as a Service (CPaaS), 2026. The report highlights Tata Communications' evolution towards an AI-first customer interaction suite, combining communications, customer context, journey orchestration, and AI-powered execution to enable outcome-driven customer engagement.
Omdia names Tata Communications a CCaaS Leader
Discover why Omdia recognises Tata Communications as a CCaaS Leader for its AI-powered contact centre platform, seamless omnichannel engagement and enterprise-grade customer experience capabilities.
Explore the strengths of Tata Communications' AI-powered Customer Interaction Suite, including Kaleyra™ CCaaS, Kaleyra™ TX Hub, Commotion Voice AI and its global communications network. Discover how these capabilities enable intelligent, seamless omnichannel customer experiences at enterprise scale. Read the Omdia Universe: Contact Center as a Service (CCaaS), 2026 report to learn why Omdia recognises Tata Communications as a Leader.
Tata Communications recognised as an Established Leader in the 2026 ...
Tata Communications recognised as an Established Leader in the 2026 Conversational AI Competitor Leaderboard
Juniper Research highlights Tata Communications’ wide range of conversational AI services and product offerings.
Juniper Research has ranked Tata Communications as an established leader in its Conversational AI Competitor Leaderboard 2026. The ranking reflects the breadth of our conversational AI portfolio, our investment in agentic AI and CPaaS, and the strength of our global network infrastructure, positioning Tata Communications among the most capable providers in the market today.
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Tata Communications has been recognised as a runner-up in the 2026 Gartner Eye ...
Tata Communications has been recognised as a runner-up in the 2026 Gartner Eye on Innovation Awards for Communication Service Providers.
Tata Communications’ IZO™ DC Dynamic Connectivity has been recognised as a runner-up in the 2026 Gartner Eye on Innovation Awards for Communication Service Providers. The solution helps enterprises connect data centres with deterministic path diversity, self-healing connectivity and on-demand capabilities. It enables businesses to strengthen resilience, adapt capacity to changing workloads and support critical applications with greater flexibility and control.
Tata Communications has been recognised as a runner-up in the 2026 Gartner Eye on Innovation Awards for Communication Service Providers. Selected in a year of record global submissions, this recognition celebrates our commitment to innovation and creating meaningful customer impact. It reflects the collective passion and ingenuity of our teams as we help enterprises navigate change, strengthen resilience and unlock new possibilities in an increasingly connected world.
Frost Radar™ names Tata Communications a Visionary Leader in CPaaS
Frost Radar™ names Tata Communications a Visionary Leader in CPaaS
Recognised by Frost & Sullivan in the Frost Radar™: Communications Platform as a Service, 2026 for innovation and growth in AI-powered customer engagement.
Tata Communications has been recognised as a Visionary Leader in the Frost Radar™: Communications Platform as a Service (CPaaS), 2026. The report highlights Tata Communications' evolution towards an AI-first customer interaction suite, combining communications, customer context, journey orchestration, and AI-powered execution to enable outcome-driven customer engagement.
Omdia names Tata Communications a CCaaS Leader
Discover why Omdia recognises Tata Communications as a CCaaS Leader for its AI-powered contact centre platform, seamless omnichannel engagement and enterprise-grade customer experience capabilities.
Explore the strengths of Tata Communications' AI-powered Customer Interaction Suite, including Kaleyra™ CCaaS, Kaleyra™ TX Hub, Commotion Voice AI and its global communications network. Discover how these capabilities enable intelligent, seamless omnichannel customer experiences at enterprise scale. Read the Omdia Universe: Contact Center as a Service (CCaaS), 2026 report to learn why Omdia recognises Tata Communications as a Leader.
Tata Communications recognised as an Established Leader in the 2026 ...
Tata Communications recognised as an Established Leader in the 2026 Conversational AI Competitor Leaderboard
Juniper Research highlights Tata Communications’ wide range of conversational AI services and product offerings.
Juniper Research has ranked Tata Communications as an established leader in its Conversational AI Competitor Leaderboard 2026. The ranking reflects the breadth of our conversational AI portfolio, our investment in agentic AI and CPaaS, and the strength of our global network infrastructure, positioning Tata Communications among the most capable providers in the market today.
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Tata Communications has been recognised as a runner-up in the 2026 Gartner Eye ...
Tata Communications has been recognised as a runner-up in the 2026 Gartner Eye on Innovation Awards for Communication Service Providers.
Tata Communications’ IZO™ DC Dynamic Connectivity has been recognised as a runner-up in the 2026 Gartner Eye on Innovation Awards for Communication Service Providers. The solution helps enterprises connect data centres with deterministic path diversity, self-healing connectivity and on-demand capabilities. It enables businesses to strengthen resilience, adapt capacity to changing workloads and support critical applications with greater flexibility and control.
Tata Communications has been recognised as a runner-up in the 2026 Gartner Eye on Innovation Awards for Communication Service Providers. Selected in a year of record global submissions, this recognition celebrates our commitment to innovation and creating meaningful customer impact. It reflects the collective passion and ingenuity of our teams as we help enterprises navigate change, strengthen resilience and unlock new possibilities in an increasingly connected world.
Frost Radar™ names Tata Communications a Visionary Leader in CPaaS
Frost Radar™ names Tata Communications a Visionary Leader in CPaaS
Recognised by Frost & Sullivan in the Frost Radar™: Communications Platform as a Service, 2026 for innovation and growth in AI-powered customer engagement.
Tata Communications has been recognised as a Visionary Leader in the Frost Radar™: Communications Platform as a Service (CPaaS), 2026. The report highlights Tata Communications' evolution towards an AI-first customer interaction suite, combining communications, customer context, journey orchestration, and AI-powered execution to enable outcome-driven customer engagement.
Omdia names Tata Communications a CCaaS Leader
Discover why Omdia recognises Tata Communications as a CCaaS Leader for its AI-powered contact centre platform, seamless omnichannel engagement and enterprise-grade customer experience capabilities.
Explore the strengths of Tata Communications' AI-powered Customer Interaction Suite, including Kaleyra™ CCaaS, Kaleyra™ TX Hub, Commotion Voice AI and its global communications network. Discover how these capabilities enable intelligent, seamless omnichannel customer experiences at enterprise scale. Read the Omdia Universe: Contact Center as a Service (CCaaS), 2026 report to learn why Omdia recognises Tata Communications as a Leader.
Tata Communications recognised as an Established Leader in the 2026 ...
Tata Communications recognised as an Established Leader in the 2026 Conversational AI Competitor Leaderboard
Juniper Research highlights Tata Communications’ wide range of conversational AI services and product offerings.
Juniper Research has ranked Tata Communications as an established leader in its Conversational AI Competitor Leaderboard 2026. The ranking reflects the breadth of our conversational AI portfolio, our investment in agentic AI and CPaaS, and the strength of our global network infrastructure, positioning Tata Communications among the most capable providers in the market today.
Recognised as a Leader in MDR 2026
Recognised as an Overall Leader in the KuppingerCole Leadership Compass: Managed Detection and Response (MDR) 2026, combining carrier-scale visibility, AI-led operations, and full-stack security.
The MDR landscape is evolving toward intelligence-led, outcome-driven security operations. In the latest KuppingerCole MDR 2026 Leadership Compass, Tata Communications is recognized as an Overall Leader with strong positions across Product and Innovation. This report provides an independent perspective on how MDR is evolving and highlights capabilities around network-led threat detection, AI-assisted investigations, and enterprise-scale security operations across hybrid environments.
Tata Communications ranked as an Established Leader in the Mobile Messaging ...
Tata Communications ranked as an Established Leader in the Mobile Messaging Market Competitor Leaderboard 2026–2030 by Juniper Research
Juniper Research positions Tata Communications as an Established Leader, recognising its strong global operations, advanced product capabilities, and continued investment in agentic AI.
Juniper Research provides a competitive analysis of leading mobile messaging vendors, evaluating Tata Communications’ positioning based on capability, innovation, and market presence. It also outlines key industry trends, including the rise of rich messaging channels, the continued relevance of SMS, and the growing importance of AI-driven customer engagement platforms.
Tata Communications wins Frost & Sullivan’s 2025 global company of the year ...
Tata Communications wins Frost & Sullivan’s 2025 global company of the year recognition for leadership in video-managed services
Tata Communications has received the prestigious 2025 Global Company of the Year Recognition in the video-managed services industry for our outstanding achievements in innovation, customer success, and strategic execution. This recognition highlights Tata Communications’ consistent leadership in driving digital transformation, advancing media workflows, and delivering cloud-native solutions that address the evolving needs of global broadcasters and content providers. Frost & Sullivan evaluates companies through a rigorous benchmarking process across two core dimensions: strategy effectiveness and strategy execution. Tata Communications excelled in both, demonstrating our ability to align our long-term vision with industry megatrends while executing initiatives that scale globally and deliver measurable results.
Frost & Sullivan applauds Tata Communications for its innovative, cloud-first approach to transforming media and entertainment workflows, addressing critical industry challenge.
Tata Communications Ranked Among Top 5 Global CPaaS Providers in Metrigy ...
Tata Communications Ranked Among Top 5 Global CPaaS Providers in Metrigy MetriRank 2025
Tata Communications recognised as a Leader in the 2026 Gartner® Magic Quadrant™ ...
Tata Communications recognised as a Leader in the 2026 Gartner® Magic Quadrant™ for Global WAN Services
Analyst relations from around the world
Leader speak
Sumeet Walia
President & Chief Revenue Officer
At Tata Communications, we have built a dedicated organisation that constantly looks at innovation to stay ahead of the ever-changing digital environment. It is with this aim that we shifted our strategy towards our Growth and Innovation services.