Trusted by leading healthcare providers
Why choose Tata Communications?
Why choose Tata Communications?
Quick resolutions
-
- Provide fast responses to patient questions using chatbots
- Build strong bonds with patients and win their trust across touchpoints
Appointment confirmations
-
- Send automated messages to confirm or remind about doctor appointments
- Instantly share test results by integrating your patient management software
Internal communication
-
- Notify your healthcare staff and admin teams about time-sensitive information
- Keep them informed via secure voice and messaging services
Digital consultation
-
- Enable patients to virtually contact doctors via voice calls, SMS or chatbots
- Allow patients to share their concerns and seek expert advice on time
Prescription updates
-
- Send automated prescription updates to your patients via SMS
- Remind them to refill their prescription when it is due
Experience evaluation
-
- Automate the feedback process by sending survey links to patients
- Enquire about your services, and measure satisfaction
Use multiple channels for effective communication
Messaging
Voice
Chatbot
Push Notifications
Improve patient outcomes with Tata Communications Kaleyra™’s CPaaS solutions
Global reliability
With ties to all tier-1 US carriers, we provide high-quality communication services that help you instantly connect with your stakeholders worldwide.
Omnichannel platform
By integrating data, technology, and communication channels, we enable seamless communications and enhance brand experiences.
Top-grade security and reliability
Leverage enterprise-grade security to prevent data loss, service disruptions, and reputation damage.
Our latest resources
White Papers
Transforming customer experience: The strategic role of unified CX platforms
This whitepaper by Tata Communications and Juniper Research explores the evolution of customer ...
Use Case
Enhancing customer engagement through intelligent voice solutions
Driving customer experience with programmable voice: A use case playbook. This playbook showcases ...
