Trusted by leading healthcare providers
Why choose Tata Communications?
Why choose Tata Communications?
Quick resolutions
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- Provide fast responses to patient questions using chatbots
- Build strong bonds with patients and win their trust across touchpoints
Appointment confirmations
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- Send automated messages to confirm or remind about doctor appointments
- Instantly share test results by integrating your patient management software
Internal communication
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- Notify your healthcare staff and admin teams about time-sensitive information
- Keep them informed via secure voice and messaging services
Digital consultation
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- Enable patients to virtually contact doctors via voice calls, SMS or chatbots
- Allow patients to share their concerns and seek expert advice on time
Prescription updates
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- Send automated prescription updates to your patients via SMS
- Remind them to refill their prescription when it is due
Experience evaluation
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- Automate the feedback process by sending survey links to patients
- Enquire about your services, and measure satisfaction
Use multiple channels for effective communication
Messaging
Voice
Chatbot
Push Notifications
Improve patient outcomes with Tata Communications Kaleyra™’s CPaaS solutions
Global reliability
With ties to all tier-1 US carriers, we provide high-quality communication services that help you instantly connect with your stakeholders worldwide.
Omnichannel platform
By integrating data, technology, and communication channels, we enable seamless communications and enhance brand experiences.
Top-grade security and reliability
Leverage enterprise-grade security to prevent data loss, service disruptions, and reputation damage.
Our latest resources
Webinar
Uniting CX and EX: Operating as one interaction fabric
How enterprises can unify customer and employee experiences through an interaction fabric that ...
Analyst Recognitions
Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard
Juniper Research has recognised Tata Communications as a Leading Challenger in its 2026 AI Agents ...
