Streamline and automate logistics communication
Reduce manual effort
Automate the communication aspect of logistics and give employees time to focus on delivery. Enable teams to work together by sharing information quickly and manage the process.
Improve customer experience
Give customers full knowledge of the delivery process with live tracking. This allows for transparency and hence decreases manual requests for delivery information.
Efficient CRM integration
Integrate Kaleyra CPaaS with your CRM and trigger timely update messages to customers, aiding proactive customer service.
Enhance privacy and agent enablement
Keep customer numbers and identities private via number masking. Enable delivery agents to directly send messages or make calls, helping effective and on-time delivery.
Custom-built for you
Our cloud communication services can be custom-built to suit specific requirements and seamlessly scale as you grow. Create your bespoke platform for optimum delivery.
Use multiple channels to communicate effectively
Messaging
Voice
Chatbot
Push notification
Empower your business communications with Kaleyra™’s CPaaS suite
Global reach
With a reach to hundreds of MNOs, including all Tier-1 US carriers, we can help you connect with customers worldwide.
Omnichannel platform
Kaleyra unifies all communication channels by integrating data and tech to enhance your customer's brand experience.
Top-grade security and reliability
Security breaches cause data loss, service disruptions, and reputation damage. We provide enterprise-grade security for all customers.
Our latest resources
White Papers
Transforming customer experience: The strategic role of unified CX platforms
This whitepaper by Tata Communications and Juniper Research explores the evolution of customer ...
Use Case
Enhancing customer engagement through intelligent voice solutions
Driving customer experience with programmable voice: A use case playbook. This playbook showcases ...
