Simplify multi-channel campaigns with a scalable cloud platform
Kaleyra™’s cloud-based campaign management platform enables businesses to design, automate, and optimise personalised customer journeys with seamless SMS, MMS, push, and OTT messaging integration.
Engage customers throughout their buying journey
Acquisition
Build a database of customers who want to interact with your brand and receive relevant information.
Sales growth
Target customers in your opt-in database with relevant information such as sales alerts and coupons.
Loyalty
Provide special offers exclusively to loyalty club members/frequent shoppers, such as bonus coupons, sales, and special events.
Tailor messages for the right customers at the right time
Send personalised messages to customers
Use information from external services such as your CRM and dynamically insert it into your messages. Broadcasts support delivery by time zone or rate throttling.
Receive and respond to incoming text messages
Receive instant notification within the app or email when chat messages arrive. Build pre-scripted responses to quickly answer FAQs.
Take recipients on unique paths by responses
Interactive programs like coupons, sweepstakes, and surveys can be used via pre-configured templates or customised for maximum engagement.
Do more with Kaleyra’s campaign management platform
1
Audience growth
2
Advanced reporting
3
Intelligent list management
4
Digital wallet
Trusted infrastructure built for global scale
99.99%
API uptime ensuring uninterrupted performance
60Bn+
annual interactions
1600+
service provider relationships
190+
countries
Our latest resources
Webinarwebinar
Uniting CX and EX: Operating as one interaction fabric
How enterprises can unify customer and employee experiences through an interaction fabric that ...
Analyst Recognitionsanalyst_recognitions
Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard
Juniper Research has recognised Tata Communications as a Leading Challenger in its 2026 AI Agents ...
What’s next?
Experience our solutions
Engage with interactive demos, insightful surveys, and calculators to uncover how our solutions fit your needs.
Exclusively for you
Stay updated on our Interaction Fabric and other platforms and solutions