Engage customers throughout their buying journey
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Acquisition
Build a database of customers who want to interact with your brand and receive relevant information.
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Sales growth
Target customers in your opt-in database with relevant information such as sales alerts and coupons.
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Loyalty
Provide special offers exclusively to loyalty club members/frequent shoppers, such as bonus coupons, sales, and special events.
Tailor messages for the right customers at the right time
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Send personalised messages to customers
Use information from external services such as your CRM and dynamically insert it into your messages. Broadcasts support delivery by time zone or rate throttling.
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Receive and respond to incoming text messages
Receive instant notification within the app or email when chat messages arrive. Build pre-scripted responses to quickly answer FAQs.
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Take recipients on unique paths by responses
Interactive programs like coupons, sweepstakes, and surveys can be used via pre-configured templates or customised for maximum engagement.
Do more with Kaleyra’s campaign management platform
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Audience growth
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Advanced reporting
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Intelligent list management
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Digital wallet
Our latest resources
White Papers
Transforming customer experience: The strategic role of unified CX platforms
This whitepaper by Tata Communications and Juniper Research explores the evolution of customer ...
Use Case
Enhancing customer engagement through intelligent voice solutions
Driving customer experience with programmable voice: A use case playbook. This playbook showcases ...
