Leverage a no-code solution to automate customer experience workflows
Empower your teams to design and deploy custom IVR workflows with an easy drag-and-drop builder. Create seamless inbound and outbound call flows, automate customer support, and streamline interaction, all without any coding expertise.
Key features of flow builder
Pre-approved templates
Use your existing library of approved templates to quickly create and deploy call flows. It’s a faster way to go live with reliable, brand-ready setups.
Upload any audio
Bring your brand’s voice into every interaction. Upload custom sound files to personalise messages and create a consistent audio experience.
Inbound and outbound call flows
Our solutions can integrate seamlessly with your existing banking infrastructure and applications, thanks to our tailored, custom project-based approach.
Explore popular use cases
Customer service IVR
Automated surveys
Reminders
Payment collections
Explore our voice communications tools
Give your business a virtual mobile identity.
Apply for a virtual number of your own and get set up fast, without a SIM card.
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Comprehensive voice interaction tools.
Harness the benefits of global and local numbers, call masking, click-to-call API, along with our flow builder for an all-in-one Voice communication solution.
Our latest resources
Webinar
Uniting CX and EX: Operating as one interaction fabric
How enterprises can unify customer and employee experiences through an interaction fabric that ...
Analyst Recognitions
Tata Communications Recognised as a Leading Challenger in Juniper Research’s 2026 AI Agents for Customer Experience Leaderboard
Juniper Research has recognised Tata Communications as a Leading Challenger in its 2026 AI Agents ...
