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Deliver branded, interactive messaging experiences

Send visually compelling messages that customers resonate with. Drive engagement with interactive features like buttons and quick replies, and simplify support.

Why use RCS Business Messaging?

Strengthen corporate branding with RCS Messages
Strengthen corporate branding with RCS messages

Consistency is critical for corporate identity. RCS retains branding with custom colours, logos, and verified sender names.

Keep customers engaged with rich messages
Keep customers engaged with rich messages

RCS leverages rich multimedia components (images, GIFs, videos) to boost engagement.

Increase conversions with real-time interactions
Increase conversions with real-time interactions

Buttons with suggested replies drive engagement while encouraging error-free responses. Customers have an instant way to call or text, initiate and complete a purchase.

Boost customer experiences with Dynamic Ticketing
Boost customer experiences with Dynamic Ticketing

With RCS, you can replace printed tickets with mobile-friendly boarding passes and dynamic itinerary updates.

Trusted infrastructure built for global scale

99.99%

API uptime ensuring uninterrupted performance

60Bn+

annual interactions

1600+

service provider relationships

Our latest resources

Tata Communications ranked as an Established Leader in the Mobile Messaging Market Competitor Leaderboard 2026–2030 by Juniper Research

Analyst Recognitions

Tata Communications ranked as an Established Leader in the Mobile Messaging Market Competitor Leaderboard 2026–2030 by Juniper Research

Juniper Research positions Tata Communications as an Established Leader, recognising its strong ...

Use cases of Customer Data Platform (CDP)

Knowledge Baseknowledge_base

Use cases of Customer Data Platform (CDP)

AI-powered CX: Transforming customer experience with intelligence

Knowledge Baseknowledge_base

AI-powered CX: Transforming customer experience with intelligence

CDP vs data warehouse: Key differences explained

Knowledge Baseknowledge_base

CDP vs data warehouse: Key differences explained

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