How CX defines brand success for enterprises
As seen in multiple European companies, quality and seamlessness of CX have strongly affected levels of success and growth.
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A Personalized Experience: Giving greater convenience and control to the customer
How retail giant, Croma, meets its customers
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Infographic: great CX-pectations how experience became your competitive edge
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Establishing programmable communications on your terms
Tata Communications CPaaS is our cloud communications platform, which lets your organization specify a communications workflow, customize it and roll it out to your customers quickly and easily.
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Brochure: streamline your customer experience for the new digital era
Designed for today's hyper-competitive world, Tata Communications CCaaS and CPaaS solutions offer the tools to deliver seamless customer experiences- anytime, anywhere.
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4 emerging tech trends & tools for quantifiable customer support
The global COVID-19 pandemic has presented contact centres with unprecedented challenges. The infographic highlights tools and technologies that can deliver quantifiable quality of service to your c
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