Comprehensive Customer Interaction Suite

11 months ago

The future of hybrid work (IDC spotlight paper)

Learn from their Industry experts How businesses can choose the right UC&C solution for a hybrid work environment.

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11 months ago

Ricoh Europe Realises Strategic Efficiency: Achieving 30% Cost Savings Alongside Enhanced Employee Experience.

Tata Communications GlobalRapide powers the company with cloud-first unified communications and collaboration.

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6 months ago

Rethinking Customer Interactions to Boost CX – An Exclusive Pulse Survey by HBR Analytic Services

Discover startling insights from a new customer experience (CX) and customer interactions survey conducted by Harvard Business Review Analytic Services in association with Tata Communications. The sur

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over 1 year ago

Boost your brand with WhatsApp Business Platform

Empower your US brand with the WhatsApp Business Platform, offering automated messaging, personalised marketing, and seamless transactions to transform customer interactions.

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1 day ago

Transforming healthcare communication: Practo & Kaleyra

Discover how Practo partnered with Tata Communications Kaleyra to deliver seamless patient experiences through innovative messaging and scalable communication solutions.

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over 4 years ago

AirAsia & Tata Communications Kaleyra

Discover how AirAsia uses Tata Communications Kaleyra’s innovative messaging and cloud telephony solutions to enhance customer satisfaction and deliver real-time travel updates.

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9 days ago

Banca Widiba redefines banking with video communication

Learn how Banca Widiba partnered with Tata Communications Kaleyra’s video solution to deliver secure, seamless, and personalised digital banking experiences to its customers.

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almost 2 years ago

Shiprocket & Tata Communications Kaleyra

Discover how Shiprocket minimised Return-to-Origin (RTO) losses by 45% and enhanced CX by integrating a WhatsApp solution in partnership with Tata Communications Kaleyra.

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2 months ago

Flipkart & Tata Communications Kaleyra

Discover how Tata Communications empowered Flipkart’s e-commerce growth with advanced call masking, optimised delivery rates, and high-speed support for seamless customer experiences.

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over 1 year ago

WhatsApp buttons to enhance business communication

Leverage WhatsApp interactive buttons to simplify customer communication, streamline conversations, and boost engagement with pre-approved message templates.

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almost 4 years ago

Verisure & Tata Communications Kaleyra

Verisure, a leading provider of professionally monitored security systems, enhances customer engagement and security experience by leveraging WhatsApp API with Tata Communications Kaleyra.

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over 1 year ago

Isansys & Tata Communications Kaleyra

Isansys, a leader in Remote Patient Monitoring (RPM), leverages WhatsApp API with Tata Communications Kaleyra to help healthcare providers stay informed about patients' health status.

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9 months ago

Elevating customer experiences with CPaaS

Unlock the power of CPaaS to deliver superior customer experiences with our expert guide.

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12 months ago

A guide to 10DLC and SMS in the US for international brands

Discover how to harness the power of 10DLC for your business with our comprehensive guide. Perfect for marketers at any level looking to optimise A2P messaging.

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over 1 year ago

India's first banking-based Omnichannel Cloud Contact Centre

Tata Communications InstaCC Global™ was deployed as a one-stop solution to deliver an optimised customer experience with a single integrated SLA. Deployed in just 104 days, the solution is a 24*7*365

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over 2 years ago

A mobile-first guide

Consumers are increasingly using mobile devices, making it essential for brands to optimise campaigns for mobile. Learn how to engage customers effectively in this mobile-first world.

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8 months ago

SMS marketing trends and strategies for business success in 2024

Discover how modern technologies are transforming SMS marketing. Learn about strategies for personalisation, compliance, sustainability, and metrics-driven optimisation.

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about 4 years ago

Grofers & Tata Communications Kaleyra

Discover how Grofers, a leading online grocery delivery service, achieved seamless customer communication and scaled up campaigns with Tata Communications Kaleyra's SMS solutions.

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Here's how you can deliver seamless customer experiences with InstaCC- Contact Centre as a Service.

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about 4 years ago

Red Cross & Tata Communications Kaleyra

During the COVID-19 pandemic, Tata Communications Kaleyra rapidly implemented a toll-free SMS system for the Italian Red Cross, enabling efficient communication for essential services.

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Know how you can power up your customer engagement strategy CPaaS solutions.

MFine & Tata Communications Kaleyra

MFine, a digital healthcare platform, uses Tata Communications Kaleyra’s cloud communication services to connect remote patients with leading doctors.

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