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Customer Interaction Suite

India's first banking-based Omnichannel Cloud Contact Centre

Tata Communications InstaCC Global™ was deployed as a one-stop solution to deliver an optimised customer experience with a single integrated SLA. Deployed in just 104 days, the solution is a 24*7*365

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Tata Communications InstaCC Global™ was deployed as a one-stop solution to deliver an optimised customer experience with a single integrated SLA. Deployed in just 104 days, the solution is a 24*7*365, managed service across 4 key locations to address the bank's HNI customer base.