Transforming collaboration with GlobalRapide Microsoft Teams
How Tata Communications revolutionised hybrid work with Microsoft Teams Rooms, enhancing productivity and customer satisfaction.
Tata Communications transitioned from legacy systems to Microsoft Teams Rooms to support hybrid work. The deployment included over 120 MTR kits across global offices, enhancing meeting experiences. Advanced audio-visual technology ensured seamless collaboration for both in-office and remote participants. The phased implementation strategy included user education and support to ensure smooth transitions. The initiative resulted in 84% of Tata Communications employees reporting improved productivity, communication, and engagement, and a 90% overall customer satisfaction rate, reflecting the impact of the GlobalRapide Microsoft Teams Rooms implementation.