Leverage on Amazon Connect’s built in AI capabilities & platform openness to enhance CX & reduce cost & improving agent efficacy in real time
End to end managed Services, built with centralized functions to support your business at any point in time – applications, network & voice
Our 190+ countries voice coverage can complement Amazon Connect in widening call aggregation along with our private secured connection of your enterprise to AWS. Amazon Web Services (AWS) is part of the IZO™ platform ecosystem from Tata Communications.
Tata Communications – Platform configuration, customized applications, effective integrations, AI experience, global voice coverage, borderless private network, completely managed services, 24X7 centralized support, committed service levels
‘Amazon Connect’ by Tata Communications
Tata Communications thrives in championing the borderless digital customer experience. We deliver Amazon Connect in a completely different dimension globally forged with our best in class network & complementary voice services. We have partnered globally with the best in the market to deliver dynamic interactions for customers. Our expertise in enterprise integrations & AI will ensure customers embracing Amazon Connect a great experience!
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