About Us

FAQ

Who is Tata Communications?

Tata Communications is a leading global provider of network, cloud, mobility, collaboration and security services. We help companies get ahead and stay ahead of their competition by embracing digital transformation and adopting cutting edge technology. We know how it’s done because we’ve done it ourselves; we transformed inside and out. Our journey as an agile challenger has given us intimate and intricate knowledge, and the know-how to uniquely advise and enable companies around the world as they transform.

What is Tata Communications’ purpose?

Digital technology is empowerment. It is expression. And it is equalising. Its scale and speed touch all parts of our lives – everyone, everywhere, every day.
Technology has created a platform of limitless opportunity. But for businesses to fully capitalise on the growth opportunities in store, they must undergo complete and fundamental transformation. They must become truly digital.

Tata Communications exists to facilitate that transformation for positive change – for everyone.

What does Tata Communications do?

We create and curate robust ecosystems, open infrastructure and future-proofed platforms to transform complex services into simple solutions that work for our customers and partners on their digital transformation journey.

Underpinning everything we do is our global network – the world’s largest and most sophisticated, whollyowned subsea fibre cable network. Today, over 25% of the world’s Internet routes travel over our network, and we are the only Tier-1 provider in the top five by routes in five continents across the globe.

What does Tata Communications’ product portfolio consist of?

Tata Communications’ services portfolio includes high-speed connections and global MPLS virtual private networks, cloud enablement solutions, mobility and IoT services, unified communication services, content delivery networks and DDoS mitigation and detection services for customers in key markets – including verticals like manufacturing, oil and gas, banking, financial services and insurance, and media and entertainment – offering our customers speed, quality and unparalleled network reach.

What is the biggest customer segment for Tata Communications?

Today, enterprises are re-assessing their technology needs to connect with customers much more intimately (customer experience), access new segments (borderless growth), respond quickly to market changes, and drive efficiency (productivity & efficiency) while, at the same time, maintaining security and control (managing business risk).

These priorities could involve network solutions, cloud enablement, collaboration services, mobility solutions – as well as leveraging big data and improving security. At Tata Communications, our biggest customer segment are large enterprises, we don’t just lead the way in providing communications technology to the enterprises, but we also offer forward-thinking ways of doing business.

Large enterprises are going through profound upheavals as digital technology rapidly and radically transforms how business engages with the marketplace and stakeholders. IT decision makers have started leveraging the growing sophistication of hybrid solutions to re-engineer IT economics, liberate more funds for innovation and enhance core business processes. This trend is driving our customers to evolve from “Looking Digital” to “Being Digital”.

Tata Communications’ portfolio of products, services and solutions have been uniquely designed to deliver this digital transformation.

 

How is the Tata Communications leadership team structured?

Our globally distributed leadership team reflects the global nature of our business. Our CEO sits in Singapore while the rest of the leadership team is dispersed across the globe from Hong Kong to India and North America to the United Kingdom– it is a truly diverse structure.

What is Tata Communications’ approach to corporate social responsibility?

We believe that the spread of technology and global interconnectedness has enormous potential to accelerate human progress. Incidentally, the United Nation recognizes Information and Communication Technology (ICT) as a “means of implementation” for all the 17 Global Sustainable Development Goals. Being a key enabler of ICT, Tata Communications is ideally positioned to bridge the digital divide and improve quality of life for the communities it serves.

In pursuit, our global Corporate Social Responsibility (CSR) program aspires to harness our global network and expertise in digital enablement to support Sustainable Development Goals, Health and Well Being, Quality Education, Work and Economic Growth, Reduced Inequalities and Partnerships for the Goals. In so doing we hope to address fundamental concerns of the society in these areas, namely; Health, Education and Employability & Sustainable Livelihood.

We are implementing 16 projects in the above-mentioned areas, which touch 62,000 lives across 5 cities. This is achieved by forming partnerships with NGO’s that are domain leaders, so as to harness their inherent capabilities and relations with the community for effective programme emersion.

What is the corporate history of Tata Communications Limited?

Tata Communications Limited (hereinafter referred as Tata Communications) is the new name of VSNL, which as of January 28, 2008. Prior to this Tata Communications has a history of more than 135 years in handling the international telecommunications needs of the country.

Tata Communications (as VSNL) was incorporated on March 19, 1986 under the Indian Companies Act, 1956 to take over the activities of the erstwhile Overseas Communication Services (OCS). In February 2002, the Government of India, as per their disinvestments plan, sold 25% of their holding in the company to the strategic partner. Consequently, the company was taken over under the administrative control of TATA. It is under the management of TATAs – India’s best known industrial house – that Tata Communications is now charting its future course.

Prior to this, The Eastern Telegraph Co. (ETC) of 1872 and the Indian Radio Telegraph Co. (IRT) of 1927 merged to form the Indian Radio and Cable Communications Co. (IRCC) in 1932. The Government of India took over the IRCC, giving birth to the Overseas Communications Service (OCS), a Government Department.

What is the Tata Group?

The Tata Group comprises over 100 operating companies in seven business sectors: communications and information technology, engineering, materials, services, energy, consumer products and chemicals.

The group has operations in more than 80 countries across six continents, and its companies export products and services to 85 countries, employing over 450,000 people worldwide. The major Tata companies are Tata Steel, Tata Motors, Tata Consultancy Services (TCS), Tata Power, Tata Chemicals, Tata Global Beverages, Tata Teleservices, Titan, Tata Communications and Indian Hotels.

The total revenue of Tata Group companies, taken together, was $100.09 billion (around Rs475,721 crore) in 2011-12, with 58% of this coming from business outside India. In tandem with the increasing international footprint of Tata Group companies, the Tata brand is also gaining international recognition. Brand Finance, a UK-based consultancy firm, valued the Tata brand at $18.16 billion and ranked it 39th among the top 500 most valuable global brands in their BrandFinance® Global 500 2013 report.

Tata has always believed in returning wealth to the society it serves. Two-thirds of the equity of Tata Sons, the Tata promoter holding company, is held by philanthropic trusts that have created national institutions for science and technology, medical research, social studies and the performing arts. The trusts also provide aid and assistance to non-government organisations working in the areas of education, healthcare and livelihoods.

What exchanges does Tata Communications’ share trade on?

Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India.

Key Facts

Every hour of every day we’re working to increase our network capacity, capabilities and services to benefit our customers.

Here are some important facts about us that keep our customers coming back for more – good reasons for you to consider joining them:

  • $2.9 billion in annual revenue with 77% of this revenue generated outside of India
  • Over 8500 employees globally, 30% located outside India with over 40 nationalities represented
  • Largest wholesale voice carrier carrying 53 billion minutes of wholesale voice traffic annually – that’s 1 in 10 voice calls globally
  • 1600 telcos use our network to connect to you (70% of the world’s mobile network operators)
  • World’s largest wholly-owned submarine fibre network – more than 500,000 km of subsea fibre, and more than 210,000 km of terrestrial fibre
  • Only Tier-1 provider that is in the top five in five continents – by internet routes
  • Over 24% of the world’s internet routes are on Tata Communications’ network
  • 400+ PoPs reach more than 240 countries and territories
  • 44 data centres and colocation centres with over one million sq. ft. of space
  • 7600 petabytes of internet traffic travels over the Tata Communications’ internet backbone each month
  • 15+ terabits/s of international bandwidth lit capacity
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