Delve into how Arijit Bonnerjee, Vice President & Head of India Region at Tata Communications, probes into the power of hyperconnected ecosystems in elevating customer experiences. By exploring real-life examples and the crucial elements of such ecosystems, he emphasises on how businesses can leverage hyperconnectivity to foster delightful shopping encounters, boost productivity, drive customer loyalty, and ultimately redefine success in the modern market landscape.
As hyperconnected ecosystems are heavily technology dependent, businesses need the right partner to help simplify and manage the complexity involved and provide end-to-end solutions. Tata Communications brings together tools, platforms, skills, and expertise to help you build an agile infrastructure, enable compelling employee and customer experiences, deploy connected solutions and build digital trust.
Seamless Customer Engagement for Enhanced ExperiencesExplore Solution Explore Solution
Building the Foundation for Business AgilityExplore Solution Explore Solution
Harnessing IoT for Actionable Insights and OptimisationExplore Solution Explore Solution
“According to research by Accenture, 75% of companies are more likely to make a purchase from a company that knows their name, purchase history and recommends products based on their preferences.”