For its ERP solution, Focus Softnet wanted to move away from one time ,on-premise software licence sales to a cloud hosted model offering its customers an end-to-end solution including compute and storage along with licenses. That would not only suit its SMB customers better, but also provide it an opportunity to connect deeper with its customers and expand global reach.
When an initial engagement with a local service provider in Dubai didn’t prove satisfactory, a new cloud partner with greater reach and reliability was sought. A solution based on Tata Communications IZO™ Private Cloud offered the agility of anywhere, anytime delivery thus giving Focus Softnet a chance to stay closer to its customers.
The customer moved to IZO™ Private Cloud after a successful proof of concept of its ERP software on Tata Communications’ cloud platform. Focus Softnet now forms a single point of contact for client support. Tata Communications has helped onboard 40+ new customers. Revenues are lifting off.
“With Tata Communications IZO™ Private Cloud, there are no bottlenecks and it’s affordable to our SMB clients. Faster set-up and greater network performance have opened the door to business expansion.”