"How can I maximise the return on my Microsoft Teams investment?" enquired International Wines and Spirits company.


Users worldwide




Confronting a patchwork of ancient voice systems and mismatched collaboration technologies, Pernod Ricard was facing communications problems. A solution was needed to complement the company’s existing Microsoft apps architecture and improve collaboration.


As an existing user of Microsoft Teams, the company realised it would also serve as a global voice platform, sweeping away barren technology islands. All they needed was a partner with technical flair and worldwide presence to help in their digital transformation journey.


A managed Microsoft Teams Direct Routing and Global SIP Connect solution from Tata Communications matched the voice architecture to local regulations.
Now joined-up business processes are enabling better collaboration between the company’s regional teams.

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"Digital transformation doesn’t come much more fundamental than this. The managed Microsoft Teams service is bringing about an evolution in how our business collaborates and talks among itself on a worldwide scale.”

Antonio Eguizabal

Head of Global IT Operations Global Services, Pernod Ricard