The novel coronavirus (COVID-19) pandemic has inevitably exposed the cracks in legacy work processes and systems. As a result, working from home (WFH) is now a necessity, not a luxury, and several businesses have realized that they don't have the right processes in place to support this new reality. Moreover, this is a problem for employers and employees alike. Poor processes or outdated systems can limit productivity, hinder collaboration, and quite possibly, cripple client relationships, all of which can damage a business long-term.

One of the most stressful things about moving to a new office is the transition period. You have to move all your files somewhere else, find someone who can do that, and make sure all your contacts are updated. It’s the same if you’re shifting to a new workplace or working process, from an offline to an online workplace.

Then there's the problem of making sure everyone can see and hear each other during meetings—you don't want to look at a picture of someone's shoulder because they didn't know how to use their camera or microphone.

But what if telepresence technology eliminates all these hardships?

Businesses are starting to embrace a hybrid approach to work: some employees work from the office and some from home, and this is what we call a ‘distributed team’. Telepresence technology provides a way for distributed teams to stay connected and collaborate in real-time. Still, telepresence technology can take remote working to the next level, making it easier than ever for businesses to create a seamless, efficient environment that replicates the experience of being in the office. Simply put, it can allow businesses to thrive, and not merely survive.

Keeping in mind the potential of hybrid workspaces in the future, WebEx by Cisco has developed its latest innovation - Cisco collaboration solutions - that provides an intelligent RoomOS for an integrated, intelligent, and seamless cloud-based office/conference room/meeting room for the employees and top-tier. It harnesses the true power of telepresence technology, allowing your team to operate efficiently, no matter where they are. Let’s take a look at these Cisco collaboration tools, also known as the Cisco collaboration endpoints. 

Related Read: Contact Centre as a Service (CCaaS) – what is it and how can it benefit your business?

Cisco’s room endpoints

Cisco Webex desk pro

Cisco's Webex desk pro is a new Cisco collaboration desktop device that makes collaboration more accessible and productive. It's a desk-mounted system that can be used as a phone, a video conferencing system, and a digital whiteboard—all rolled into one.

Effective communication is what keeps the businesses going. That is only possible in person or over the phone for a long time. Now, thanks to WebEx’s Cisco collaboration solutions like video conferencing, companies can e-meet face-to-face with anyone around the globe.

  • Improved communication and collaboration are vital to the success of any business. Cloud-based video conferencing allows employees to speak directly with one another with improved clarity and communication quality. In addition, employees can collaborate on projects in real-time and see changes being made live on their computer screens. This allows employees to work more efficiently together by eliminating guesswork and confusion in communication.
  • Digital whiteboarding: It can be difficult to accomplish tasks as a group with a remote team. For example, you might have used whiteboards and other visual aids to brainstorm and create new ideas in person. How do you recreate this with a remote team? Using digital whiteboards.

Digital whiteboards are a part of Cisco collaboration solutions that allow teams to create and collaborate on projects in real-time, regardless of your location. With digital whiteboarding, you can instant message your team members, upload images and documents, draw diagrams and flowcharts, and do much more!

Cisco Webex room navigator

Cisco Webex room navigator is a Cisco collaboration tool used as an enterprise-class digital display system. Developed by Cisco solutions, it helps to increase the efficiency and productivity of meeting rooms. What’s more, it further enables users to find and book available rooms and schedule meetings from the comfort of their desks.

Whether you’re looking for video conferencing for your small business or large enterprise, this Cisco collaboration tool is a simple and effective way to turn any room into a collaborative hub. The device is a touchscreen control system that combines all your audio and video conferencing equipment into a single, easy-to-use interface. The Cisco WebEx room navigator helps you conduct and move meetings along with ease by putting all your tools in one place.

The Cisco WebEx room navigator has everything you need to host an onsite or remote meeting. You can start or join a meeting with just the touch of a button and can use the integrated calendar to see what's coming up next. You can also share content from your laptop or smartphone by connecting through HDMI or USB ports located on the WebEx Navigator. Furthermore, if you need audio functionality, there’s an integrated microphone and speakerphone built right into the system.

Cisco WebEx board

The Cisco Webex board is an interactive whiteboard that brings people together in a virtual meeting room—no matter where they are. This Cisco collaboration cloud board comes packed with features like wireless presentation, digital whiteboarding, video conferencing, and file sharing, all available with just a single device. You can use it for brainstorming sessions, sales pitches, and everything in between.

You can also use this Cisco cloud collaborative workspace with your immediate team. Each team member can use stylus pens to write on the board or touchscreens to input information about their progress on projects. The device also has a 4K camera that allows each team member to feel like they are in the room together as they work through problems and find solutions.

Cisco WebEx room phone

A Cisco cloud Webex room phone is a device that connects to your video conferencing system, allowing you to interact with the other members of your conference call as if you are in the same room.

This Cisco collaboration product is a great way to keep your presentations and meetings focused and on topic. Plus, with the new Guest Sharing feature, you can have your colleagues join your meeting from anywhere in the world, even if they don't have a Cisco Webex Meeting Room Phone account.

These Cisco collaboration tools are ideal for any office that wants to focus on collaboration and sharing information with people who share a common interest or expertise. You can even use this Cisco collaboration cloud WebEx Room phone to create online meetings from home or a place without a meeting phone line.

Related Read: Unified Communications as a Service: How UCaaS is driving the modern workforce


There’s not a shadow of a doubt that the work and business landscape is changing. It's not just the pandemic and all its implications—before the pandemic too, many organizations were already embracing a hybrid model of remote and in-person work. But what does this have to do with the Cisco collaboration cloud?

Long story short: An effective hybrid model depends on your organization's right tools to communicate and collaborate with employees who are working remotely and in person.

That's where the Cisco collaboration products come in. Cisco collaboration tools are a suite of hi-tech tools that allow you to communicate and collaborate with all your employees, wherever they are. The result of Cisco solutions is a more efficient remote and hybrid workforce and a higher level of productivity for your organization overall. Wondering where you can go to avail yourself of Cisco solutions? Simply visit Tata communications and browse through the array of Ucaas Cisco collaboration solutions for a borderless cloud interoperable workspace for successful hybrid work models.

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