Introduction

NelsonHall, a leading global analyst firm specializing in IT and business services, has identified Tata Communications as a leader in the overall market segment for Cyber Resiliency Services in the 2022 NEAT report. This recognition highlights the company’s ability to offer comprehensive cybersecurity services.

The NEAT tool evaluated the capabilities of nine global security service providers based on several criteria and use cases. It then identified the best-performing vendors as well as those with specific capabilities in cyber resiliency program design, cyber incident response and backup services, and managed cyber resiliency services.

Tata Communications' integrated end-to-end cyber security services and advanced threat management capabilities positioned us as a leader in managed cyber security, and incident response & backup services. We were also rated highly among peers for our ability to deliver immediate value to customers.

“NelsonHall identified Tata Communications as a Leader in Cyber Resiliency Services due to its end-to-end cyber capabilities, in particular its strong security services supported by an extensive network services portfolio; plus, its investments in end-to-end cyber security (such as the open xDR security platform) and in SOAR for the automation of security responses. The company has demonstrated the success of its approach to increase the level of security and quickly and effectively respond to cyber incidents within large enterprise clients.” says Mike Smart, Senior Analyst and Operations officer, NelsonHall.

NelsonHall highlighted that as a significant network services provider, Tata Communications had a better visualization of NetFlow data. Cyber resilience options from the organization are mainly focused on sophisticated network security, SOC services, and cloud security.

Tata Communications is at the forefront of providing a superior customer experience through its cyber resiliency service offerings. We help customers get ahead of the evolving threat landscape through simple, results-driven security services while adhering to regulatory requirements.Sridhar S, Vice President - Cloud, Hosting and Security, Tata Communications.

What Cyber Resiliency looks like with Tata Communications

Over the years, Tata Communications' cyber resiliency services have expanded. Our extensive portfolio today offers advanced security solutions that cater to the changing customer landscape. We improve the security effectiveness of customers by safeguarding networks, cloud workloads, endpoints, and emails from ransomware, advanced persistent threats, insider threats, and other malware.  

Our Enhanced Detection and Response Services leverage curated information across endpoints, networks, identities, and threat intelligence sources to reduce MTTD & MTTR for organizations.   With our SOC, proactive cyber threat defense process, and cloud-based platform, we are in the best position to detect, fix, and prevent security breaches across the customer network. 

With more organizations moving to the cloud and opting for CASB and other cloud security services, we have been able to cater to enterprises seeking security services as part of a wider infrastructure transformation as well as those seeking cloud migration services. What our customers achieve is a more resilient infrastructure with an efficient response to threats.

A Comprehensive Cybersecurity Services portfolio

The company's cybersecurity services portfolio includes 

  • Advanced network security based on a zero-trust security framework
  • Threat Management - SOC: Managed detection and response services built on the MITRE ATT&CK framework 
  • Cloud Security: Management of cloud-based security controls that can leverage native security controls within cloud platforms, such as Microsoft Azure Defender and third-party controls
  • Governance, Risk, and Compliance Services: Security risk assessments, vulnerability management services, compliance, and data privacy assessments

All cyber resiliency services are delivered to global customers from our Cyber Security Response Centers (CSRC). Our services are powered by over 55 security technology partners and intellectual properties, and as corroborated by NelsonHall, we are “vendor and environment agnostic.” This approach allows customers to work within their current environment without the need to rip and replace existing security systems. 

Among Tata Communications' strengths is its open Extended Detection and Response (XDR) architecture which allows it to integrate best-in-class cyber resiliency technologies. This approach is combined with a focus on streamlining security operations with SOAR. By detecting, isolating, and remediating advanced threats before they affect the enterprise, we increase the automation element in cyber resiliency.

With more clients opting for an end-to-end solution, Tata Communications has created an integrated security platform that unifies endpoints, networks, cloud, and other point security products. We continue our platform-driven model investment by building our IP to support cyber resiliency clients with our global threat intelligence, advanced security analytics, and client experience portal.

We believe being positioned as a global leader by an independent, third-party research firm is a testament to our integrated security strategy, comprehensive portfolio of offerings, value delivery to customers, and market success and visibility.” Natesh Bhargav, Head of Managed Security Services & CDN businesses, Tata Communications

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