Constant innovation and change management

Digital transformation is the need of the hour and it is no longer an option

New Delhi – December 23, 2019 – Aligned with the Digital India Mission, The Centre for Digital Transformation under the aegis of Confederation of Indian Industry organised its flagship programme, the Digital Transformation (DX) Summit & Awards 2019 at New Delhi.


The Centre for Digital Transformation principally partnered by Tata Communications and associate partnered by DELL Technologies, plays a pioneering role in introducing concepts and establishing digital transformation systems. It is also a platform to bridge technology providers and technology users efficiently and create trust for better handholding in this process.


Shri Ajay Prakash Sawhney, Secretary – Ministry of Electronics and IT, Government of India (“MEITY”), in his address mentioned that “India has a great future and potential to explore and increase the usage of technology in building a Digital India. He said that the maximum potential for the growth through digital technology is now from the user industry rather than the technology companies.” He appreciated CII’s initiative of creating the Centre for Digital Transformation at the right time to help Industries become globally competitive through Digital Transformation. He assured MEITY’s support to CII-CDT in handholding the MSMEs and corporates in their DX journey.


He was also pleased to see the participation of companies in the Best Practices in Digital Transformation. 17 companies received the DX Trophy for Best Practices in Digital Transformation (Most Innovative & Innovative category) from Mr. Sawhney. The companies recognised for the DX Awards were Amrit Cement Ltd, Apollo Hospitals Enterprise Ltd, Tata SIA Singapore Airlines, ASK Asset and Wealth Management Ltd, CEAT Ltd, Danfoss Industries Global Ltd, Data Ingenious Global Ltd, Dell International Services Pvt. Ltd, Karur Vysya Bank Ltd, Kotak Mahindra Bank Ltd, Larsen & Toubro Ltd, Rolls Royce India Pvt. Ltd, Tata Communications Ltd, Tata Motors Ltd, The Federal Bank Ltd, UST Global and Willis Towers Watson India Insurance Brokers Pvt. Ltd


The Summit witnessed the launch of DXcel – the Digital Transformation Excellence Model of the CII-CDT. DXcel is a unique tool, which will allow a broader participation and evaluation of companies to reveal where they are in their digital transformation journey. DXcel was launched by Mr. Kris Gopalakrishnan, Past President, CII & Co- founder, Infosys & Chairman, Axilor Ventures.


Mr. Gopalakrishnan in his address said that the “World economy will triple from current $80 trillion to $240 trillion in 30 years. India will quadruple its wealth by 2035. Every industry will transform and digital transformation would play a major role in the same.” He said that, all organisations must become entrepreneurial, change their mindset and transform. He also noted that the Indian IT industry is world class because of its governance systems and urged Government support for the IT industry, via enabling regulations, investment in education, R&D, labs and testing.


Ms. Debjani Ghosh, President, NASSCOM in her address said that Digital Transformation is happening at a very fast pace and the numbers that define digital India are mind-boggling. India today consumes more data per user than any other country. Aadhar and UPI reached billion users in 5 and 3 years respectively. Ms. Ghosh citied several examples where technology had improved the lives of people.


Lt Gen. (retd) Rajesh Pant, National Cyber Security Co-ordinator, PMO in his address at the Thought Leadership session, said, “Cyber Security is becoming even more important as attack surface is growing exponentially and threat spectrum is becoming more diverse, diffused and complex. Attribution is becoming ever more difficult. Humans continue to be the weakest link.” He further said that, no nation can fight cyber criminals alone as they always exploit gaps in the existing systems and architecture.


Another highlight of the Summit was the Digital Transformation Signature Campaign where industry stalwarts led by Mr. Kris Gopalakrishnan, Past President CII, signed the 7 commandments for taking forward the DX movement.


Mr. Amit Sinha Roy, Vice President Marketing, Tata Communications Ltd said, “India has the potential to become a 5-trillion-dollar economy. To realise this potential, there is a need for a platform to bridge technology providers and technology users efficiently, so our firms and industries can embrace digital transformation across the value chain. The CII – Tata Communications Centre for Digital Transformation (“CII-CDT”) is bringing the industry together to spur adoption of mobile, cloud, Internet of Everything and champion the cultivation of new talent that will drive innovation forward.”


Mr. Rudramuni B, Co – Chair, CDT, VP & India R & D Head, Dell Technologies, said, “Digital transformation is no longer an option, rather a critical element for organizations to stay relevant and to accelerate their business outcomes. I believe it is the right time for Indian enterprises to ride on the digital wave and to realize this transformation, a platform called DXcel would act as a lever. If we do not start today, it will be too late and we would be left far behind in the ultra-competitive market. Through this platform, we aim to support MSMEs in overcoming their challenges and ensuring a sustainable digital growth.”


Mr. Vijay Thadani Co- Chair, CDT, Vice Chairman & MD, NIIT Limited, said, “Development of MSME sector is one of the major focus areas of CII. Digital transformation was identified as a key priority for the growth of MSMEs. CII thus set up a Centre of Excellence (CII-CDT) to jumpstart MSMEs on their digital transformation journey. Some of the key learnings from the DX Summit have been through the sessions with thought leaders as well as experience sharing by peers and large companies.”


The DX Summit discussed the need for creating a top to bottom digital culture, forthcoming business challenges, the importance of upskilling for building sustainable businesses of tomorrow and much more.

As an outcome, CII-CDT will play a pivotal role in catalysing digital transformation. For more information, please visit or get in touch at


About Tata Communications

Tata Communications is a leading global digital infrastructure provider that powers today’s fast- growing digital economy.

The company’s customers represent 300 of the Fortune 500 whose digital transformation journeys are enabled by its portfolio of integrated, globally managed services that deliver local customer experiences. Through its network, cloud, mobility, Internet of Things (IoT), collaboration and security services, Tata Communications carries around 30% of the world’s internet routes, and connects businesses to 60% of the world’s cloud giants and 4 out of 5 mobile subscribers.

The company’s capabilities are underpinned by its global network, which is the world’s largest wholly owned subsea fibre backbone and a Tier-1 IP network.

Tata Communications Limited is listed on the Bombay Stock Exchange and the National Stock Exchange of India, and it serves customers in more than 200 countries and territories worldwide through its technology capabilities and partnerships.


Forward-looking and cautionary statements

Certain words and statements in this release concerning Tata Communications and its prospects, and other statements, including those relating to Tata Communications’ expected financial position, business strategy, the future development of Tata Communications’ operations, and the general economy in India, are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental, as well as those relating to industry growth and trend projections, which may cause actual results, performance or achievements of Tata Communications, or industry results, to differ materially from those expressed or implied by such forward-looking statements. The important factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements include, among others, failure to increase the volume of traffic on Tata Communications’ network; failure to develop new products and services that meet customer demands and generate acceptable margins; failure to successfully complete commercial testing of new technology and information systems to support new products and services, including voice transmission services; failure to stabilize or reduce the rate of price compression on certain of the company’s communications services; failure to integrate strategic acquisitions and changes in government policies or regulations of India and, in particular, changes relating to the administration of Tata Communications’ industry; and, in general, the economic, business and credit conditions in India. Additional factors that could cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are not in Tata Communications’ control, include, but are not limited to, those risk factors discussed in Tata Communications Limited’s Annual Reports. The Annual Reports of Tata Communications Limited are available at Tata Communications is under no obligation to, and expressly disclaims any obligation to, update or alter its forward-looking statements.