The onset of the pandemic led to a global seismic shift in the way businesses and industries operated. Similarly, the financial industry also quickly transformed overnight, ramping up the digital infrastructure to ensure corporate and retail customers had access to services 24*7.
Exchanges shut down their trading floors and moved to remote trading, mobile banking transactions spiked, personal trading apps saw record transaction volumes, and call center personnel kept customer support going by working from their living rooms.
Financial institutions are now thinking strategically about their technical setup and questioning whether the legacy network infrastructure they earlier relied on is going to be able to support the digital tsunami. Here are a few major network themes we’ve identified as being likely to dominate financial industry conversations and technology roadmaps.