We have been using MPLS, ILL and website hosting services from Tata Communications for more than three years now. The team is committed to deliver excellence in customer service which makes us a satisfied and happy customer.
We are using MPLS services from Tata Communications for multi-cloud platform integration including AWS/Azure/GCP. All our local offices in 8 countries are connected with each other via MPLS cloud. The service is running smoothly and the service support from the team is excellent with state-of-the-art monitoring tools. During COVID-19 pandemic, the team worked with us hand-in-hand to successfully replace MS Skype for Business with MS Teams direct routing for internal and external collaboration. Technical team is quite experienced and have a solution for all our requirements.
We've been partners with TCL for over 10 years now. So far it has been a very rewarding and satisfying experience with them. They've been very responsive to all our queries, suggestions and complaints. Primarily, I have worked extensively with the Program & Service Assurance team and Customer Success Management (CSM) team. I must say it's been a great experience for our end customers, thanks to their support, which has been exceptional so far. We've managed to achieve amazing MTTR results over the past 10 years and we have managed to work and win as a team. TCL has mostly provided MPLS and ILL services to Sprint and they have been our preferred service provider.
In my 12 years of partnership with Tata Communications, I’ve witnessed its professionalism and outstanding customer service which has provided an essential foundation for us to expand our business. We’ve taken MPLS connectivity from Tata Communications to connect our various branches in a secure way. The service provides network stability of 99.9% and real-time monitoring and management of network abnormalities. We are assured of a high QoS and uptime guarantee which means our apps perform seamlessly. A dedicated team at Tata Communications takes care of our entire network and this gives us complete comfort and peace of mind.
Tata Communications is a global leader in network solutions, and we are availing Global MPLS and Local ILL Solutions for our various locations across the globe. Their network is very stable, and you can rely on them for important connectivity. We have a great experience with Tata Communications, as they have good monitoring and support team to resolve any issue related to networking. A Professional Services team is always available to assist us. This is a great company to be associated with to transform your digital ecosystem.
Like most industries, manufacturing is also undergoing a digital transformation which means connectivity becomes more important. Data needs to be transferred quickly for manufactures to make crucial and profitable decisions. Tata Communications’ MPLS builds a unified network connecting our multiple offices and manufacturing plants thus securely bringing our remote workers on the official network. The MPLS connectivity helps us enhance the efficiency of our processes by ensuring network uptime and guaranteed speed. We rely on fast and effective transfer of information especially delivery timelines. The accuracy of information enables us to confidently fill orders and meet production quota. The network is reliable and future-proof, with great quality of service. With Tata Communications, we are assured of optimal working of our digital tools that support our operations and collaboration with partners, distributors, suppliers and clients.
Internet service providers (ISPs) are increasingly adopting new technologies to provide better services to their customers. For example, we’ve deployed MPLS in our backbone network to support mission critical data like voice, video, and core business services. Tata Communications’ MPLS assures of a high QoS for our Internet connectivity, and thus, the apps running on the Internet perform seamlessly. It delivers predictable application performance, advanced security, and scalability, making it an ideal network solution for our business. Other than network connectivity, Tata Communications’ vUTM solution provides comprehensive protection to our network by eliminating fragmented network security controls and providing a multi-layered defense that integrates various technologies into one IT security strategy. It is a fully managed solution that provides us with a hassle-free network defense with technical support by security experts and 24 x 7 real-time monitoring. Tata Communications is just the right security partner that helps fortify our defenses and relieve our burden significantly without us having to worry about cyber threats anymore.
We provide a transaction aggregation service for the Indian mutual funds industry and Tata Communications provides us with vital services to host our data center with a process-centric approach and logical security arrangements. We remain a very happy customer.
Something I like about Tata Communications is their its network reachability that enables us to connect our remote sites and destinations.
Tata Communications played a pivotal role in setting up a strong and reliable network to ensure we scaled our network connectivity in an agile manner without any bandwidth constraints.
With its high network reliability and performance, Tata Communications ensured we smoothly work from home during this COVID crisis.
Tata Communications SDWAN helped us to build a strong network foundation that enables our digital journey and helps us stay ahead of the curve.
Tata Communications’ high-performing network services enable us to easily expand our reach, boost agility, accelerate productivity and improve customer experience.
Tata Communications offers the best network availability and experience that optimises our application performance.
Tata Communications has been a trustworthy technology and service partner and have always been forthcoming in understanding our business requirements and recommend appropriate solutions.
We have been using network and managed hosting services from Tata Communications to support McDonalds stores stay connected and enable our online delivery business. They have helped us improve performance of our network and managed infrastructure enabling better experience for our consumers. They deliver solutions to meet our changing business requirements and make the business operations more efficient.
We have been associated with Tata Communications for eight years now and since then Tata Communications has been our primary network service provider. I am happy with the overall support from Tata Communications - whether it is about incident management or network upgrades or proactive risk management - they provide an enhanced customer experience. They are a partner and pragmatist who manage customers' expectations well. They ensure their customers are heard, understand how they operate, what their business challenges are and help them get value out of their technology investments - all this makes them an obvious choice of partner.
In 2008, we decided to go ahead with Tata Communications as our Internet, MPLS and NDE service provider and this was one of the best decisions we made. We have a superb experience in terms of services and support. The team is well equipped and always ready to support.
We are using Tata Communications ISP link for more than 10 years and are very much satisfied with their services and proactive approach. We find Tata Communications team to be very knowledgeable, approachable and sensitive to customer requirements. All our business requirements have always been efficiently addressed by them as per target timelines. They are a strategic partner in our growing business.
It has been a long journey with Tata Communications. With its network solutions, we are able to connect our various branches over MPLS, ILL or P2P and, the experience has been fabulous and encouraging. Our SOC services are also being managed by Tata Communications. The kind of skill set and diversity of solutions make this organisation stand out among its competition.
We have been using ILL and MPLS services from Tata Communications for the last 5 years and are satisfied with the support and up-time commitment they offer. The team’s responsiveness is very good and they are well supporting in our digital transformation journey.
We have been associated with Tata Communications for last 10+ years for our WAN infrastructure requirements including Internet, GVPN and NDE as well as Managed Hosting services (colocation & hardware/storage hosting). Tata Communications has been a reliable and trusted partner who helped us maintain high network uptime thus enhancing our customer and employee experience. During one of the crisis (a fire incident), the team also helped us to restore the services within no time. This consistent customer experience, proactive recommendations of solution geared towards our success and real-time support have strengthened our relationship further over the years.
Tata Communications is a partner of choice for the ease of doing business with them. They enable us to scale up or down as per our requirement and expand quickly into new markets. I am delighted with the network performance, excellent support and quick turnaround times.