A secure and flexible solution with Global VPN services

I'm Suresh PK, a manager at MRF. Since 2009, we've partnered with Tata Communications, utilizing their 30+ internet and 20+ MPLS connections across 23 cities. These connections consistently achieve 99.5% network availability, enhancing our branch operations.

We have been associated with Tata Communications since 2016, utilizing their Internet Access Services across six locations in India. I am delighted to state that Tata Communications consistently delivers a reliable service with minimal disruptions, offering impressive speeds of 500 Mbps. Overall, I am pleased to say that we are highly satisfied with Tata Communications service and support.

I've been associated with Tata Communications since the inception of my company in year. Our engagement initially started with core network connectivity (GVPN) but soon it expanded to a range of services including advanced security solutions like SIEM. With the new security challenges coming up regularly, no security strategy can be perfect and data breaches will never be totally eliminated. In such a scenario, the Tata Communications team helped us create a Zero Trust Framework which is today one of the most effective strategies to mitigate the impact and severity of cyberattacks. They are a single service provider who manage our network at PAN India level. We are in parallel also discussing solutions for employee collaboration and strengthening our IT security posture.

We have been using MPLS, ILL and website hosting services from Tata Communications for more than three years now. The team is committed to deliver excellence in customer service which makes us a satisfied and happy customer.

We've been partners with TCL for over 10 years now. So far it has been a very rewarding and satisfying experience with them. They've been very responsive to all our queries, suggestions and complaints. Primarily, I have worked extensively with the Program & Service Assurance team and Customer Success Management (CSM) team. I must say it's been a great experience for our end customers, thanks to their support, which has been exceptional so far. We've managed to achieve amazing MTTR results over the past 10 years and we have managed to work and win as a team. TCL has mostly provided MPLS and ILL services to Sprint and they have been our preferred service provider.

In my 12 years of partnership with Tata Communications, I’ve witnessed its professionalism and outstanding customer service which has provided an essential foundation for us to expand our business. We’ve taken MPLS connectivity from Tata Communications to connect our various branches in a secure way. The service provides network stability of 99.9% and real-time monitoring and management of network abnormalities. We are assured of a high QoS and uptime guarantee which means our apps perform seamlessly. A dedicated team at Tata Communications takes care of our entire network and this gives us complete comfort and peace of mind.