Smart CX - Rethink customer experiences

Dive deeper into delivering impactful experiences at every business touchpoint

Overview

Tata Group consumer enterprises are at the cusp of a digital revolution with a deep focus across businesses looking to scale exponentially. With a portfolio of products and services across consumer durables, food and beverages, watches, jewelry & accessories, banking and financial services, e-health, electronics, lifestyle, power and airline sectors, it is critical for these businesses to be deeply consumer focused. Tata Communications is a digital ecosystem enabler across networks, cloud, security, collaboration and IoT based solutions. We have been working with various Tata enterprises to deliver differentiated digital solutions such as customer experience platforms to drive new sales channels for a leading electronics retailer, worker safety solutions for a steel giant, cloud-based hosting solutions for the group’s flagship ecommerce entity and collaboration solutions like Microsoft Teams for the leading food and beverages entity of the group to drive productivity and efficiency for a globally located workforce.

Digitizing the supply chain for driving scale and efficiency

Network transformation solutions to enable seamless and reliable connectivity across the supply chain lifecycle while enabling uniform digital experiences across multiple touchpoints.

Our Customer Success Stories

Our Solutions

  • Cloud Solutions

    Ensuring a secure cloud-driven ecosystem that provides a one-stop platform for all your digital infrastructure requirements.
  • Network Solutions

    Scale your business across global boundaries with our assured, open, agile, and secure network solutions ensuring super-strong connectivity.
  • Unified Communications

    Bring everything – and everyone – together, enhance productivity and discover smarter teamwork on a global scale
  • Mobility and IOT solutions

    Redefining the digital customer experiences with enterprise mobile messaging and scalable IOT solutions
  • Cyber Security Solutions

    Multi-layered Managed Security Services to minimise business risk and protect your user experience.
  • Cloud Solutions

    Ensuring a secure cloud-driven ecosystem that provides a one-stop platform for all your digital infrastructure requirements.
  • Network Solutions

    Scale your business across global boundaries with our assured, open, agile, and secure network solutions ensuring super-strong connectivity.
  • Unified Communications

    Bring everything – and everyone – together, enhance productivity and discover smarter teamwork on a global scale
  • Mobility and IOT solutions

    Redefining the digital customer experiences with enterprise mobile messaging and scalable IOT solutions
  • Cyber Security Solutions

    Multi-layered Managed Security Services to minimise business risk and protect your user experience.
  • Press Release

    Tata Communications named a Leader in the Gartner Magic Quadrant for Network Services, Global, for eighth year running

    Tata Communications named a Leader in the Gartner Magic Quadrant for Network Services, Global, for eighth year running
    Tata
  • Is your enterprise ready for what’s next?

    Prepare for a digital-first world

    Read our global CXO survey of 750 C-suite executives and their perspective around digital-first advantage
    Tata
Meet The Experts
Abhishek Sharma

Abhishek Sharma

General Manager - Sales,
One Tata
Hari photo

Hari Nair

Vice President – Global Solution Hub
  • Abhishek Sharma

    Abhishek Sharma

    General Manager - Sales,
    One Tata
  • Hari photo

    Hari Nair

    Vice President – Global Solution Hub