As part of our multi-cloud strategy, AWS is the strategic platform for some of our new age platforms. For this, we needed to partner with a service provider who had knowledge about AWS services and could manage large and complex deployments to help us scale new heights. Also, we needed a single-pane-of-glass monitoring and management of our multiple AWS accounts across regions so it becomes easier for us to diagnose and troubleshoot user experience issues and application failures if any. Tata Communications helped us seamlessly bring our various tenants of AWS under a single monitoring coverage and manage it end-to-end. As we grow and scale our workloads on AWS, it is crucial to centrally govern this multi-account environment. Tata Communications offers governance and uninterrupted business operations backed by SLAs; its 24*7*365 GSMC Helpdesk team provides support to pre-empt and tackle outages, performance issues thus ensuring superior customer experience for our business.
One thing a news media house cannot afford is editorial system downtime, data corruption or data loss in any way, compromising its news quality. Tata Communications’ robust on-cloud disaster recovery eliminates our system failure worries and helps ensure on-time delivery of our newspapers to our readers, thus minimising business risks.
Tata Communications has been our trusted network partner for years. Our journey to cloud with them was effortless. They took charge of everything, from infrastructure to connectivity to applications and moved it all to cloud in mere three weeks. Ever since the applications have been always-on for customers to book online tickets, check or change travel schedules, plan trips etc. and we have the agility to serve them promptly.
With IZO™ Private Cloud we can closely match costs to revenue. So, we’re able to accelerate service profitability and reach breakeven much sooner.