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InstaCC Global

Hosted Contact Centre Solutions designed to deliver a next-generation customer experience

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Powered by modular solutions

Improve efficiencies by connecting with customers across the globe with our single solution which offers modular, pre-integrated Contact Centre applications, hosting, data connectivity and voice minutes.

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Enhance customer experience

InstaCC™ Global (contact centre) deploys on-demand virtually anywhere in the world, and enables you to offer real-time, personalised and accurate responses to customers and contacts.

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Manage business risk

Our hosted contact centres allow you to mitigate risk and guarantee your customers security using our constantly evolving end-to-end, carrier-grade SLAs.

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Increase business efficiencies

Drive top-line growth and increase your market share while improving profitability by leveraging our proven service assurance and delivery across the globe.

In today’s crowded, competitive market, personalised customer service and excellent experience management are critical growth and revenue drivers. This is why we created our innovative contact centre solutions.

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Contact us to learn how we can help you unleash collaboration, creativity, and commercial innovation.


Want to delve deeper into how Tata Communications can help your business thrive? Find out how with our in-depth advice and guides.