Tata Communications Hosted Solutions
A global, multi-tenant Microsoft-based offering for enterprises looking to enhance customer and employee experiences.
A smart routing, self-serve solution for enterprises to initiate their transformation to cloud while retaining their legacy platforms.
A dedicated, holistic offering that eliminates security and regulation risks for large enterprises and improves customer journeys and agent productivity.
This quadrant assesses the providers of advanced CCaaS solutions, which enable innovative CX & deliver business benefits to enterprises, including the omnichannel agility expected in the market.