Bata

Bata uses our Unified Communications platform to collaborate more efficiently

Case study

Bata

THE CHALLENGE:

Bata is a family-owned global footwear and fashion accessory manufacturer and retailer that happen to be one of world’s largest and oldest shoe companies. While the company’s headquarters are based in Lausanne, Switzerland, other departments are located in other offices around the world.

As a result, the senior management team and the Product, Research & Development teams based in China, Singapore and other Asia-Pacific countries spent too much time and money shuttling between offices to collaborate on design, production and operations planning.

The challenge for Tata Communications was to find a seamless collaboration solution for Bata that would link all their facilities without increasing operational costs.

 

 

The result of Tata Communications helping Bata realign its communication processes has helped cut travel costs by 40 per cent in the very first year, helping Bata save an estimated $300,000.

 

THE SOLUTION:

Tata Communications solution was to supply a jamvee™ Unified Communications platform that was supported by the Tata Communications global cloud.

The solution was delivered via our own secure, global Tier 1 network that peers with all Internet networks, making this the most rounded and perfect solution for Bata.

An initial pilot rollout programme was conducted that placed video conferencing end points in Bata’s Singapore, Switzerland, Chile, Indonesia and India facilities. This deployment has proven highly successful.

 

THE RESULT:

The result of Tata Communications helping Bata realign its communication processes has helped cut travel costs by 40% in the very first year, helping Bata save an estimated $300,000.

Bata has seen increased security, reliability and quality of service as a result of using the Private MPLS network solution. Furthermore, it has seen an estimated 400% return on its investment.

Bata is so happy with the solution that it has been extended to all its facilities in 16 countries and the company is continuing to add more countries onto jamvee™.

 

“Tata Communications’ jamvee platform, powered on their global MPLS network, has proven to be an excellent solution that has delivered high quality video collaboration for Bata’s management and employees located across multiple continents. Their knowledge, great service levels and continuous support gives us high confidence in their ability to scale as our business expands – delivering benefits in terms of both productivity and cost savings.”

Jeremy Chong, Regional Manager Finance and IT Projects

 

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