As Tata Communications Executive Vice President for Collaboration and Connected Solutions, Mysore Madhusudhan (Madhu) is responsible for enabling digital employee and customer experiences for enterprises globally by leveraging new and emerging technologies of Unified Communications & Collaboration, IoT, Mobility and 5G.
A digital strategist and transformation leader, Madhu has led the rollout and operations of GSM, CDMA, NGN & Complex MPLS networks for enterprises across the globe during his career spanning over 30 years.
Having served in Telecom and IT industries, he has experience in several leadership positions in global organisations like AT&T, Lucent and BPL.
Madhu is credited with driving growth and developing businesses globally across technology domains and building delivery centre capabilities. He has been instrumental in operational/technology re-engineering worldwide of various acquisitions and mergers for Tata Communications. He has played an intrinsic role in the Company and has managed leadership portfolios across engineering, network operations and customer service.
Earlier, Madhu has been the CEO of Tata Communications Transformation Services Ltd. (TCTS), a wholly owned subsidiary of Tata Communications Limited. Before that he was the Chief Network Officer & led the Customer Services and Operations at Tata Communications. He was pivotal in managing cross functional collaboration across Service Delivery, Service Assurance, Service Management, Field Operations, Facility Support, Complex Solutions support, Technology Operations and Infrastructure Management.
He holds a Bachelor of Engineering degree from the University of Vishweshwarayya College of Engineering (UVCE) Bangalore, India.